The work that HQI performs for its clients is guided by four core values:

Creativity – HQI explores challenges from every angle to suggest fresh approaches and new possibilities. We keep up with technology and its applications to healthcare problem solving. We are open to the unexpected and to how it can illuminate the quality journey.

Integrity – HQI is a reliable, objective resource. We handle healthcare data and other sensitive information with the utmost confidentiality. We tell the truth and keep our promises because it is what our clients deserve—and it is the right thing to do.

Teamwork – HQI believes that healthcare is a team sport. We partner with other organizations that share our quality improvement goals, because together we all can go further, faster. We work collaboratively with our clients, and we support that work with multidisciplinary project teams. Clients benefit from the range of skills and perspectives that our diverse workforce offers.

Excellence – HQI always does a thorough, accurate, above-and-beyond job. We take responsibility for remaining current with the best thinking in QI, patient care and the business of healthcare. Our team members are professionals who take pride in their work.