Full Time: Yes

Primary Responsibilities:

Equip front-line health care providers to make care safer and more effective for people with Medicare. Health Quality Innovators (HQI) is seeking an education professional with experience helping subject matter experts identify and fill knowledge gaps that prevent the implementation and spread of evidence-based best practices.

The Provider Education Specialist creates a strategic framework for educational content development and delivery that spans multiple HQI improvement initiatives. Essential components of this strategy include guiding our improvement teams to connect educational programming to goals like improving the early identification of chronic kidney disease and decreasing infections that people can get in nursing homes and hospitals.

You will work with improvement teams to define audiences and assess learning needs, use data to identify and prioritize educational topics, establish learning objectives and curricula, select appropriate learning formats (e.g., interactive learning modules, live webinars, etc.), source existing educational programs or identify key content an HQI educational program needs to cover, review draft learning materials, and evaluate the impact of educational programs.

As Provider Education Specialist, you will play a pivotal role in ensuring that learning content developed by our improvement teams is ready for production by the communications team and that improvement teams have a plan for follow-up that helps providers put knowledge into action. You will oversee scheduling to avoid conflicts with other internal and major external learning events and manage our Learning Management System. When continuing education credits can drive participation, you will help HQI partner with organizations that provide them.

This is a terrific opportunity to take your educational career in a strategic direction while contributing to better care for thousands of people across the United States. You will have the benefit of working with talented and interesting colleagues in a communications department that offers multiple opportunities to learn and grow. You also will have access to administrative support. Plus, because this is a remote position, you will enjoy the flexibility that comes with working from home.

Desired Job Experience:

  • Strong project management skills, including three to five years’ experience coordinating the development of education programs for working professionals. Health care experience preferred. For example, this could be through employment by an academic medical center, professional society or trade association, health system, or government health agency/contractor.
  • Solid understanding of adult learning principles, best practices for virtual and in-person training, and curriculum and content development. Experience evaluating educational programs.
  • Ability to understand data, ranging from participant satisfaction metrics to provider performance on clinical quality measures. Ability to draw inferences from data and use them to shape educational strategies, topics and content and to improve educational programming.
  • Bachelor’s degree in education, communications, a health care discipline or related field.
  • Excellent interpersonal communication skills, including the ability to be a productive remote worker, manage competing priorities, and influence the adoption of educational standards and practices at multiple levels of the organization.
  • Because HQI is a federal contractor, candidates must be able to document full immunization against COVID-19 before they can be eligible for an offer of employment.
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Because HQI is a federal contractor, candidates must be able to document full immunization against COVID-19 before they can be eligible for an offer of employment.

Competitive salary and attractive benefit package with monthly technology allowance and generous tuition reimbursement and 401(k) matching programs. We are a drug free workplace and  M/F Disabled and Vet/EEO/AA Employer.

About Health Quality Innovators (HQI)

HQI is a non-profit health care quality consulting organization that has improved care delivery, patient safety and outcomes for millions of people since 1984. Many of our services are funded by the Centers for Medicare & Medicaid Services and other federal health agencies. We work with hospitals, nursing homes, practices, public health agencies, community groups, stakeholder organizations, patients and family members that want to make sustainable change.

Our team members are energized by opportunities to reduce avoidable harms, improve population health, make health care more equitable, and align technology with care delivery. The HQI culture values creativity, teamwork and integrity as essential elements of producing excellent work. We believe in the importance of work/life balance and actively support professional growth and our local community. HQI offers a friendly, respectful and collaborative work environment that allows team members to bring their real selves to work every day.

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