VHQC Names Baker as Chief Operating Officer

September 1, 2015

VHQC, a nonprofit health quality consulting company, recently named Thelma M. Baker, MSHA, RHIA, CPHQ as its Chief Operating Officer. In this role, she will oversee VHQC’s work as the Medicare Quality Innovation Network – Quality Improvement Organization (QIN-QIO) for Maryland and Virginia, as well as other contracts.

As part of the five-year QIN-QIO contract, VHQC convenes patients, providers and stakeholders to rapidly improve health quality. This work supports improvement and patient engagement across a broad range of settings including physician practices, home health agencies, hospitals and nursing homes.

“Ms. Baker’s extensive knowledge of quality improvement, coupled with her ability to lead complex, regional projects, makes her the ideal choice for Chief Operating Officer. She has committed her career to improving health quality for patients and helping providers tackle their most pressing healthcare challenges,” said VHQC President and CEO Donald A. Glozer, MHA, FACHE.

Ms. Baker has more than 20 years of healthcare experience focused on health information management and quality improvement. Most recently, she owned and operated a consulting business, Baker Health Information Management Services. Previous experience includes 14 years at VHQC as department director and Vice President of Care Integration. Other past positions include serving as the Director of Health Information Management for Bon Secours Richmond Health System and Inova Mount Vernon Hospital. She holds a Master of Science in Health Administration from Virginia Commonwealth University and a Bachelor of Science in Medical Records Administration from East Carolina University.

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